Typical job
A property owner reports a bald-faced hornet
The crew asks where the nest is located and what activity the owner has noticed. A technician assesses the reported situation and discusses an appropriate treatment plan before work begins. The owner gets a clear explanation of the proposed work and any guidance for keeping people away from the activity area while the nest is being addressed.
Typical job
A homeowner calls about mice getting into
The technician checks the areas connected to the reported mouse activity, looks for possible entry points, and explains treatment options. The crew discusses follow-up needs and records bait-station locations when stations are used. The homeowner learns what was found and which entry points or recurring activity to report. Keeping food secured and sharing new signs can help guide follow-up checks.